Protect Against Home Repair Scams

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When a storm, wildfire, or theft strikes your home, we want to help alleviate additional stressors not only with the claim process, but also with your home repairs.  While most contractors and vendors are honest, helpful, and provide excellent work and service, it is important to watch for cons, bad repairs, and insurance fraud.  This could result in anything from subpar repairs, excessive damage to your home to inflate claim payments, or disappearing with your down payment without having completed the work.

Here are some ways to protect yourself.

  • Call your insurance first and report the claim.  We can get the claim process started, and offer contractor referrals if you would like one.
  • Get a signed contract before work starts.
  • Check license and insurance information with your state.
  • Avoid door-knocking contractors… use established pros.
  • Have your Western Mutual adjuster review and approve the repairs before beginning the work for ease of process.
  • Take photos before and after, especially of any poorly done repairs.
  • Report any fraudulent behavior to the state.

Refinancing? Let us know!

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With historically low interest rates, now is the time to purchase a home or refinance your loan. If this is something you’ve been thinking about doing, don’t forget to let your insurance company know. As your homeowners insurance company we need to make sure that we have all interested parties listed on your policy. Items you will need to know in order to update information include the following; your lien holder’s name, their address, loan number and a fax number. With this information you can call in or email your request asking that we bring up-to-date your policy information.

You can reach us at 1-800-234-2114 or email your request to

Your Guide to Working from Home

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Working from home may be your new normal but it can still feel odd no matter how many cups of coffee you’ve drank. It turns out that there’s a reason for that and we can do something about it. Waking up and not having to get ready to walk out the door sounds ideal but did you know that not getting ready is the reason for the odd feeling you have?

In an article written by CakeHR, they released to their employees the following guidelines to have a successful, “normal” feeling work day from home.

  • Keep your morning routine going as if you were coming into the office, including getting dressed in something other than your pajamas
  • Designate yourself a workspace and set it up similar to your cubicle or office
  • Organize your day with focus hours, breaks and a lunch hour. Keep it consistent
  • Avoid distractions at all cost, you don’t have a T.V in the office so don’t have one in your home office
  • Communicate like never before, make sure to keep your emails up to date, your replies stay prompt and work flow steady
  • Monitor your progress and do not over work yourself, once you clocked out your done…go home!

Managing Your Policy Made Easy

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Western Mutual and Arizona Home Insurance strive to make managing your policy easy and stress free. Our pledge is that our customers receive top of the line service each and every time, whether that be online or on the phone. We’ve made it even easier now by giving our insureds the ability to request changes, process payments or retrieve copies of their coverage online at any time. A hassle-free way of taking care of business.

Check us out online at

Five Hidden Dangers in Your Home

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Owning a home is no small feat and maintaining a safe one can feel like a full time job.  While many take the steps to secure their home from intruders, pest and weather…there are some hazards that exist within the walls that you call home. Here are 5 hidden dangers that you may have overlooked;

  1. Accidental fires. In 2018, there were more than 363,000 house fires which could have been prevented or contained. From an unattended candle, to an iron that was left plugged in…house fires cause the most severe damage. Steps that one can take to avoid this situation include updating and checking smoke alarms annually, purchasing a fire extinguisher and checking appliances and making sure all candles are put out before leaving the room.
  2. Carbon monoxide.  Exposure to this can cause headaches, dizziness, nausea and in severe cases death. Carbon monoxide is virtually impossible to detect by smell so installing a CO2 detector can help out with that. Along with installing your monitor, have your HVAC systems professionally inspected for any leaks or ruptures.
  3. Choking Hazards. Choking was the fourth leading cause of death in 2015 and a majority of the 5000 cases could have been prevented.  Keep an eye out for toys, small parts or cords that kids may want to pick up.  Make sure to cut up food in small portions.  Monitor playtime and whereabouts of children at all times, especially if you have a pool, trampoline, etc.
  4. Infected cuts. Remember to store sharp kitchen tools in higher drawers and always point knives, forks or sharp objects downward in a drying rack.  Ensure your trashcan is closed properly so that kids don’t find sharp scraps.  Put away yard tools to avoid any type of injury or wound.
  5. Store medications properly and as recommended by label.  Never leave paint or chemicals easily accessible or in a room that has drastic temperature changes.  And last but not least, put your detergent in a secured location.

We hope these suggestions ensure you create a safe and happy home.

Indoor Gardening Ideas

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Lush green gardens make for a peaceful escape, but growing plants can be harder than it seems.  Here are some tips for planting the perfect indoor garden that is sure to bring some aesthetic and harmony to your home.

  • Opt to grow plants that do well in low light or no sunlight. These plants include, succulents, aloes, pothos and bamboo.
  • Rather than choosing blooming plants, go for evergreens like the ones named above. Not only are they low maintenance but help purify the air too.
  • No space to put a pot? Install floating shelves in rooms where space is limited.
  • Buy water globes for your plant, this makes watering your plant easy and hassle free

Back to School in 2020

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As our kids return to school this year, back to school shopping may be a little different. The good news though is that you may be saving yourself some money and helping out the economy at the same time. According to an article by ABC7, most schools will be distance teaching but projects and homework will still be on the agenda. So what does this mean? Students will still have to go school shopping for supplies and prepare their binder for another school year. However, being that they are at home it may not be necessary to go clothes shopping…at least for now.

It’s also important to keep them on a regular schedule even with distance learning. Students are asked to treat each day as a regular school day and participate in virtual sessions. As a parent, they recommend creating a designated homework spot for them and to do regular check-ups each day on progress and learning.

For more tips and hacks on your kids back to school year visit